Jennifer R. Milner

• Extensive experience developing of training materials and Web sites and overseeing software conversions and implementations.
• Experience implementing evaluations of various initiatives, such as training initiatives, software programs, and online environments.
• Web design skills in HTML, CSS, JavaScript, Flash, Dreamweaver, and Photoshop.

Allen Communication, Salt Lake City, Utah
Instructional Design Lead, August 2005 to Present
Designed and scripted online learning modules and courses for a variety of organizations and corporations, such as Aon, Bright Horizons, Amgen, and Pfizer. Worked with clients to gather course content and implement web-based training.

Freelance Work, Salt Lake City, Utah
Web Design and Development, Ongoing
Worked with a number of small- and medium-sized businesses to develop Web sites and implement content management systems such as Typo3, Drupal, and Moveable Type.

The Reagan Companies, Salt Lake City, Utah
Project Manager, Dec 2002 to July 2005
Oversaw software conversion to MAS 500 and SQL-based inventory management software for a large outdoor advertising firm. Developed timeline for process and managed all tasks and budgeting associated with completion. Facilitated in-house training and developed extensive training materials.

Trek Education, Cambridge, Massachusetts
Director, Jun 2002 to Mar 2004
Worked with Executive Director and Board to start non-profit organization to provide online educational modules. Also involved in design and development of educational modules.

Harvard Graduate School of Education, Cambridge, Massachusetts
Web Designer/CD Development, Feb 2002 to Jul 2002
Managed sections of the Technology in Education program Web site. Developed a CD-Rom for incoming students. Also redesigned CD-Rom for use in 2003, 2004, and 2005.

London Fog Industries, Seattle, Washington
Web Designer, May 2001 to Jul 2001
Worked with Marketing and Creative teams to design and build a Web interface for the London Fog corporate site and the Black Dot brand product pages.
Assistant to Operations, Sep 2000 to May 2001
Facilitated the sales forecasting process. Developed reports related to the performance of the retail division. Worked with multiple departments to design the Performance Outerwear Division e-commerce site.

The Washington Women's Education Foundation, Olympia, Washington
Assistant Director, Jan 1999 to Mar 2001
Took primary role in organizing and facilitating an annual event aimed at educating legislators and policymakers about women's health issues. Designed and maintained an online guide to women's health.

Harvard Graduate School of Education, Cambridge, Massachusetts
Master of Education Degree, Sep 2001 to Jun 2002
Completed a master degree in Technology in Education. Conducted in-depth formative evaluations for the Imax film Jane Goodall's Wild Chimpanzees and the Boston Museum of Fine Arts. Worked with groups to design and create various online learning portals and software programs aimed at increasing critical thinking skills. Conducted an in-depth study to understand the appeal of video games for the elderly.

The Evergreen State College, Olympia, Washington
Bachelor of Arts Degree, Sep 1998 to Jun 2000
Completed a bachelor degree in liberal arts and media studies. Conducted an in-depth content analysis on the characteristics of successful Web sites. Created and presented a marketing analysis of CNN circa 1981. Designed an English portal for the Rete Civica De Milano, a community-based conversation site in Milan Italy.

The University of Utah, Salt Lake City, Utah
Undergraduate Student, Sep 1997 to Jun 1998
Combined senior year of high school and freshman year of undergraduate study. Completed 80 credit hours towards a bachelor’s degree. Received Presidential Achievement Award for three consecutive quarters on the Dean’s List.

Board Member, Salt Lake City, Utah
KCPW, Apr 2008 to Present
Serving on the board of a non-profit, public radio station.

Family Mentor, Salt Lake City, Utah
The International Rescue Committee, Mar 2006 to Mar 2007
Mentored a refugee family.

Volunteer, Salt Lake City, Utah
Utah Tech Corps, Jun 2005 to Dec 2005
Taught classes on how to build computers to low-income children.

Foster Care Friend, Salt Lake City, Utah
Utah Foster Care Foundation, Apr 2003 to Jun 2005
Completed 32 hours of training on the foster care system and how to best deal with children in care. Mentored a child who had recently adopted.

Avon 3-Day Breast Cancer Walk, Boston, Massachusetts
Pallotta TeamWorks, May 2002
Participated in a 60 mile walk to raise awareness and funds for breast cancer research and treatment. Raised over $3500.

Healthcare Cost and Utilization Project Overview Course
Worked with the Agency for Healthcare Research and Quality to script the content for this online training course.

Ceteris Group
Responsible for implementation of design done by Boardman Design and configuration of content management system.

St. Michael's Country Day School
Responsible for implementation of design done by Boardman Design and configuration of content management system.

Reagan Outdoor Advertising
Responsible for all content, design, and implementation.

Tumbling Away
Responsible for all content, design, and implementation.

Papers

• The Deaf, Sign Language, and Spatial Cognition, Harvard 2002.
• Appeal and Interest of Video Game Use Among the Elderly, Harvard 2002.